call center outsourcing

TCG is a custom-based call center outsourcing service provider. That is beneficial for enterprises, not only for big or international but also for small or start-up enterprises. TCG has its own Premises, Workstation, Server, IT Equipment, Trained Human Resources, dedicated IT Team, Technical Support Team, Backup Server, Online UPS, Generator for your customer support that ensures uninterrupted service to your customer’s satisfaction. We provide services like Inbound calls, Outbound calls, Telesales, Call reports, Call routing, Helpdesk-ticketing, Hotline services, Customer relationship management, and so on. TCGs' clients are based in different parts of the world. TCG has clients in different sectors in Bangladesh. Such as Government organizations, Private organizations, Commercial banks, NGOs, Telecommunications, etc. Customer satisfaction is TCGs’ major focal point. So we always try to ensure quality service to our clients. Our dedicated support team works 24/7 to satisfy our clients. Area of Proficiency: call center outsourcing, BPO call center, contact center, contact/call center hosting, Contact/Call center Solution.